4 posts
Hardest Demon: White Space
Mini-Profile Background: White
Mini-Profile Name Color: Blue
Mini-Profile Text Color: Blue
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Post by arcaneaqua on Sept 3, 2023 15:31:34 GMT -5
Alright, I think I've checked all the stickied posts, checked a few pages deep of the resolved posts and did some searches to try and get more information, and this is what I have so far:
The email I used to create my primary GD account was a school email that was deleted after my graduation over a year ago.
I still remember the old username and password, and can sign into the boomlinks website with it.
I am still signed into the account on my iOS device, an iPhone 11 to be more specific.
I just don't know what to do from here, it's at this point that my problem deviates from the other threads I've seen up to this point. If anybody has any tips I would be extremely grateful.
--Aqua
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Post by Jayflight on Sept 4, 2023 0:21:58 GMT -5
Alright, I think I've checked all the stickied posts, checked a few pages deep of the resolved posts and did some searches to try and get more information, and this is what I have so far: The email I used to create my primary GD account was a school email that was deleted after my graduation over a year ago. I still remember the old username and password, and can sign into the boomlinks website with it. I am still signed into the account on my iOS device, an iPhone 11 to be more specific. I just don't know what to do from here, it's at this point that my problem deviates from the other threads I've seen up to this point. If anybody has any tips I would be extremely grateful. --Aqua You're absolutely certain your email is the only root of the issue here? Usually if it's deleted then you would have to change your email associated with your GD account, and I don't think you'd be able to sign in anywhere with it if that was the case. Can you give any more details? Also, if you are having issues with GD not opening/crashing/being broken somehow, iOS may be a factor in this as well, since (afaik) iOS 15 and beyond currently have issues and will remain that way until 2.2 is released (hopefully not quite two months from now) |
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4 posts
Hardest Demon: White Space
Mini-Profile Background: White
Mini-Profile Name Color: Blue
Mini-Profile Text Color: Blue
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Post by arcaneaqua on Sept 4, 2023 2:14:44 GMT -5
Totally certain, the email is completely gone. No way to sign into it, no proof of it's existence, all accounts connected to it I lost access to when the school deleted the account, except for those I stayed signed into and never signed out of, like GD. I never received a prompt to change my email or anything after the deletion, not that I know of.
And I'm not having any issues with GD itself, the game is still playing perfectly other than a visual glitch with the wave that's already been brought to light (All iOS users experience it I think), and no performance issues are troubling my game at the moment. It's solely account trouble, as of now.
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4 posts
Hardest Demon: White Space
Mini-Profile Background: White
Mini-Profile Name Color: Blue
Mini-Profile Text Color: Blue
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Post by arcaneaqua on Sept 4, 2023 2:19:20 GMT -5
Ah, and as for any other information I can clarify, it's that I remember the account details, but the problem is that they do not work. Because I can't sign into an account that doesn't exist, I can't log in anywhere else. I can seemingly save and load data, but I never know when the next patch might require me to log out and log back in. If i tried to log in on the Boomlinks page with the credentials, it was SHOW the account, simply because it does not know that the email is gone. There is no connection to the actual email on the Boomlinks page, it's simply looking for X and Y on a list of usernames and passwords, not to see if they actually exist beyond the scope of the site.
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Post by Jayflight on Sept 4, 2023 10:19:40 GMT -5
Ah, and as for any other information I can clarify, it's that I remember the account details, but the problem is that they do not work. Because I can't sign into an account that doesn't exist, I can't log in anywhere else. I can seemingly save and load data, but I never know when the next patch might require me to log out and log back in. If i tried to log in on the Boomlinks page with the credentials, it was SHOW the account, simply because it does not know that the email is gone. There is no connection to the actual email on the Boomlinks page, it's simply looking for X and Y on a list of usernames and passwords, not to see if they actually exist beyond the scope of the site. Dang, that's unfortunate. I just checked Boomlings by signing in to my own account and there doesn't seem to be any way around something like this that I could see. The only "good" news is that, even with promised improvements to account security in 2.2 (although that mostly pertains to how passwords are stored), I don't think you'll be required to sign in every time you want to save/load your data, so I guess just be really careful from here onwards since an accidental logout could be catastrophe here. Sorry I can't help  |
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4 posts
Hardest Demon: White Space
Mini-Profile Background: White
Mini-Profile Name Color: Blue
Mini-Profile Text Color: Blue
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Post by arcaneaqua on Sept 5, 2023 0:22:34 GMT -5
Sorry I can't help Perfectly fine! Is there anybody I can contact about this with any more experience, or anybody I can ping that might be able to help me get this resolved? Avoiding that catastrophe is pretty mission-critical, since "Improvements in Account Security" could mean quite literally anything, from 2FA on accounts being an option to account sharing requiring additional steps, I just have no way of knowing. Thank you for your acknowledgment regardless, I do appreciate you trying to help! (Also I don't know if you can tell, but I'm still a complete noob at operating these forum posts XD) |
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