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Post by cheesify on May 7, 2022 10:20:05 GMT -5
I changed my password a few days ago and now i cant do the following -I Cant open my daily chest, they dont have a timer, they are grey just like when you cant open them yet -I Cant upload a level -I Cant view my profile and also other peoples profiles -My weekly and daily dont load,they just stay the same even after a few days -My Quests wont load, the timers are just 00:00:00 -When i try to view the leaderboards it loads for a second and then its just blank Can someone please help me, im so sad  And i already tried "Refresh login" But it didnt work |
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202 posts
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Post by player6465 on May 7, 2022 11:40:16 GMT -5
Uby what are you using mobile or a pc so I know the reset prosidure because you might need to factory reset or uninstall and reinstall or reset the password
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Post by Jayflight on May 7, 2022 12:31:34 GMT -5
I changed my password a few days ago and now i cant do the following -I Cant open my daily chest, they dont have a timer, they are grey just like when you cant open them yet -I Cant upload a level -I Cant view my profile and also other peoples profiles -My Quests wont load, the timers are just 00:00:00 -When i try to view the leaderboards it loads for a second and then its just blank Can someone please help me, im so sad  And i already tried "Refresh login" But it didnt work This can happen on the server side a lot (I've experienced it a few times where I can't get anything to work) so it can fix itself but it will take some time. Still, make sure you typed everything in correctly for the refresh login, hopefully it was just a typo or something. |
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Post by cheesify on May 8, 2022 22:37:09 GMT -5
I changed my password a few days ago and now i cant do the following -I Cant open my daily chest, they dont have a timer, they are grey just like when you cant open them yet -I Cant upload a level -I Cant view my profile and also other peoples profiles -My Quests wont load, the timers are just 00:00:00 -When i try to view the leaderboards it loads for a second and then its just blank Can someone please help me, im so sad And i already tried "Refresh login" But it didnt work This can happen on the server side a lot (I've experienced it a few times where I can't get anything to work) so it can fix itself but it will take some time. Still, make sure you typed everything in correctly for the refresh login, hopefully it was just a typo or something. I already tried refresh login almost 10 times now and its still broken |
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Post by cheesify on May 8, 2022 22:37:43 GMT -5
Uby what are you using mobile or a pc so I know the reset prosidure because you might need to factory reset or uninstall and reinstall or reset the password I use mobile |
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202 posts
Mini-Profile Background: Dark
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Post by player6465 on May 9, 2022 14:24:24 GMT -5
I need to know your device I use mobile android or iPhone/ipad |
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Post by cheesify on May 11, 2022 0:13:34 GMT -5
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Post by cheesify on May 11, 2022 5:32:56 GMT -5
Uby what are you using mobile or a pc so I know the reset prosidure because you might need to factory reset or uninstall and reinstall or reset the password Guys it worked again! !! Im so happy!!! Btw thanks for helping me! |
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Post by cheesify on May 11, 2022 5:33:27 GMT -5
I changed my password a few days ago and now i cant do the following -I Cant open my daily chest, they dont have a timer, they are grey just like when you cant open them yet -I Cant upload a level -I Cant view my profile and also other peoples profiles -My Quests wont load, the timers are just 00:00:00 -When i try to view the leaderboards it loads for a second and then its just blank Can someone please help me, im so sad And i already tried "Refresh login" But it didnt work This can happen on the server side a lot (I've experienced it a few times where I can't get anything to work) so it can fix itself but it will take some time. Still, make sure you typed everything in correctly for the refresh login, hopefully it was just a typo or something. It worked again!!!! Yay!!! Btw thanks for helping me! |
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Post by Jayflight on May 11, 2022 8:09:55 GMT -5
This can happen on the server side a lot (I've experienced it a few times where I can't get anything to work) so it can fix itself but it will take some time. Still, make sure you typed everything in correctly for the refresh login, hopefully it was just a typo or something. It worked again!!!! Yay!!! Btw thanks for helping me! Good to hear, and you're welcome  Locking thread since the problem is fixed. |
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