17 posts
Discord: Pootisman!#5197
Creator Points: 0
Favorite Level: Windy Landscape
Hardest Demon: Windy Landscape
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Post by Pootisman! on Oct 27, 2017 9:18:40 GMT -5
My OS is Windows 7 Home Premium Service Pack 1. I have tried verifying the integrity of game files, and I have tried reinstalling the game.
I restarted my computer shortly afterwards, but no luck.
Copy-paste of whatever window popped up Problem signature: Problem Event Name: APPCRASH Application Name: GeometryDash.exe Application Version: 0.0.0.0 Application Timestamp: 587f4ab7 Fault Module Name: libcocos2d.dll Fault Module Version: 0.0.0.0 Fault Module Timestamp: 587f47e2 Exception Code: c0000005 Exception Offset: 000e8045 OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 1033 Additional Information 1: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e Additional Information 4: 0a9e372d3b4ad19135b953a78882e789 EDIT: I was able to run this in my laptop for more than 2 years without getting this problem. It's only now that I got this kind of problem. List of things I tried: - Updating DirectX - Changing privilege settings - Deleting the "fonts" file - Updating Microsoft Virtual C++ - Updating video drivers Still unresolved in 2.11 |
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Post by Dragon on Oct 27, 2017 9:28:50 GMT -5
I don't know if windows 7 is able to play geometry dash. Try updating to the latest windows, then reinstalling GD. See if that works.
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17 posts
Discord: Pootisman!#5197
Creator Points: 0
Favorite Level: Windy Landscape
Hardest Demon: Windy Landscape
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Post by Pootisman! on Oct 27, 2017 19:37:05 GMT -5
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Post by Dragon on Oct 27, 2017 19:43:32 GMT -5
Did you download any malicious software? I’ve seem that this can cause the exception code you are messaging to appear.
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17 posts
Discord: Pootisman!#5197
Creator Points: 0
Favorite Level: Windy Landscape
Hardest Demon: Windy Landscape
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Post by Pootisman! on Oct 27, 2017 19:51:03 GMT -5
I don't understand what you mean. The thing I copy-pasted were details that Windows gave me about the crash. I'm gonna follow your advice anyway. I'm starting a virus scan now. It's been a while since I haven't done one anyway.
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17 posts
Discord: Pootisman!#5197
Creator Points: 0
Favorite Level: Windy Landscape
Hardest Demon: Windy Landscape
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Post by Pootisman! on Oct 27, 2017 20:16:11 GMT -5
UPDATE: Virus scan came out clean. I don't think it's an issue with that.
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Post by Dragon on Oct 27, 2017 20:25:26 GMT -5
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17 posts
Discord: Pootisman!#5197
Creator Points: 0
Favorite Level: Windy Landscape
Hardest Demon: Windy Landscape
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Post by Pootisman! on Oct 27, 2017 22:18:35 GMT -5
As far as I'm concerned, it only scans Windows application. It wasn't so useful.
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Post by Dragon on Oct 28, 2017 7:16:06 GMT -5
As far as I'm concerned, it only scans Windows application. It wasn't so useful. From someone else who had the same problem as you: "Go to your launch settings and type in 'windowed', that worked for me" |
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17 posts
Discord: Pootisman!#5197
Creator Points: 0
Favorite Level: Windy Landscape
Hardest Demon: Windy Landscape
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Post by Pootisman! on Oct 29, 2017 4:10:12 GMT -5
I tried above method, but the crash still persists, but with a different crash report:
Problem signature:
Problem Event Name: APPCRASH
Application Name: GeometryDash.exe
Application Version: 0.0.0.0
Application Timestamp: 587f4ab7
Fault Module Name: libcocos2d.dll
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 587f47e2
Exception Code: c0000005
Exception Offset: 000e8045
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
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17 posts
Discord: Pootisman!#5197
Creator Points: 0
Favorite Level: Windy Landscape
Hardest Demon: Windy Landscape
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Post by Pootisman! on Oct 29, 2017 4:18:30 GMT -5
I would also like to add that I run DirectX 11, and I have installed the Windows SP1 patch that brings some of DirectX 11.1 features to Windows 7. What else is there to do?
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Post by Deleted on Oct 29, 2017 6:22:54 GMT -5
This crash is caused by a fault in a .dll file for Cocos2D, which is used to power GD. There are several other people noting the same error in one form or another, and the methods of fixing that usually worked were these: First of all, the main cause for this is your Windows version. It could be files in Windows themselves, or the compatibility settings your program (GeometryDash.exe) are running on. You could try upgrading your Windows version. Some users are reporting that the game didn't work due to Windows files, as I pointed out above. Or you could try running the game in a compatibility setting made for another Windows version. Open the game files from Steam, and locate GeometryDash.exe. Right click the game and go into properties. Find the divider ''Compatibility''. First try clicking the debugging button to check for errors. Then, try turning on compatibility mode for Windows 7. If that doesn't work, try running it in compatibility mode for Windows 95, or some other old Windows, then setting it back to, say Windows 10, or Windows 7. That should, somehow fix the error. Give me a shout if I fixed it!  |
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17 posts
Discord: Pootisman!#5197
Creator Points: 0
Favorite Level: Windy Landscape
Hardest Demon: Windy Landscape
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Post by Pootisman! on Oct 29, 2017 17:51:26 GMT -5
I've tried all compatibility settings, but none worked. The debugger said it was an incompatible application. Upgrading my Windows version is the last thing I want to consider.
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Post by Dragon on Oct 30, 2017 9:04:31 GMT -5
I've tried all compatibility settings, but none worked. The debugger said it was an incompatible application. Upgrading my Windows version is the last thing I want to consider. I would say just to upgrade your windows. We've given you several possible options so if nothing has worked an upgrade may be necessary. |
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17 posts
Discord: Pootisman!#5197
Creator Points: 0
Favorite Level: Windy Landscape
Hardest Demon: Windy Landscape
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Post by Pootisman! on Oct 31, 2017 18:33:23 GMT -5
I'm not paying 119$ for a 3$ game. I'd rather play other games that are free and work for all OS versions. If there are no other options, consider this problem unresolved. This is unacceptable. RobTop needs to learn to fix his game.
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